For the exceptional reasons we are faced with, we want to plan your
Travel in the calmest way possible. To do this, we create the secure cancellation rate,
in which, apart from offering you a better one, if for the reasons shown
you can travel, we will refund the full amount you paid.
Conditions: Prepayment of the 1st night at the time of booking. The reservation can be canceled free of charge up to 48 hours before arrival, subsequent cancellations will entail expenses of the 1st night
Because sometimes the best plans are made to wait "
CANCELLATION REASONS (up to 24 hours before arrival)
• Declared endemic disease (COVID-19) own or direct family member.
• Unexpected death of family member
• Serious illness of direct family
• Serious injuries that prevent the guest from traveling
• Natural disasters affecting the place of destination or departure
• Travel restrictions by the competent authorities
• Serious security alert published by national authorities